Warranty Policy | Engage Stores

WARRANTY POLICY

Engage Distribution LLC
Effective Date: 01/02/2026

1. Scope of Warranty

All products sold through www.engagestores.ae may be covered by:

Warranty coverage varies depending on the product and brand.

Warranty details (if applicable) are mentioned on the product page.

2. Warranty Coverage

Warranty covers manufacturing defects under normal use conditions.

Warranty does not cover:

3. Serial Number Requirement

All warranty claims must match the original serial number recorded at the time of sale.

Warranty will be void if:

4. Warranty Claim Process

To submit a warranty claim:

The product may need to be:

5. Inspection & Approval

All warranty claims are subject to technical inspection.

If defect is confirmed:

Product will be repaired, replaced, or refunded (at our discretion or manufacturer’s policy).

If defect is not covered:

6. Warranty Period

Warranty period begins from the invoice date.

Duration depends on the manufacturer’s policy and product type.

Customers are advised to retain invoice copy for warranty verification.

7. Turnaround Time

Repair or replacement timelines depend on:

We are not responsible for delays caused by third-party service centers.

8. Limitation of Liability

Warranty covers repair or replacement only.

We are not liable for:

Customers are responsible for backing up data before submitting products for service.