Warranty Claims & Support
We’re here to help you with product warranty claims, repairs, and manufacturer support.
Submit your request online and our team will guide you through the process in accordance with UAE consumer protection regulations.
Support hours: Sunday to Thursday, 09:00 – 18:00 (UAE time)
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FREQUENTLY ASKED QUESTIONS
How do I submit a warranty claim?
You can submit a warranty claim by filling out our online warranty claim form. Please ensure you provide the invoice number, product details, and a clear description of the issue.
What documents are required for a warranty claim?
A valid purchase invoice from Engage Stores is required. In some cases, product serial numbers, photos, or videos may be requested for verification.
CONTACT US
Phone: +971 4 222 1825
Email: Support@engagestores.ae
Free standard shipping
on all orders.
Support forum
for over 24h
Address: Jafza One Tower A, Office A1516 - Jebel Ali Freezone - Dubai
Do you have questions about how we can help your company?
Send us an email and we’ll get in touch shortly.