Once your order ships, you’ll receive a tracking link by email or SMS. If the delivery date has passed, please contact our support team and we’ll check it immediately for you.

Delivery may be limited on UAE public holidays. Orders placed during holidays are usually delivered on the next working day.

Yes, we deliver across all major cities and areas in the UAE. If you’re unsure about a specific location, contact us before placing your order.

Next-day delivery is available on selected products and locations. Availability will be shown at checkout or confirmed by our team after ordering.

Yes, most deliveries require someone to be present to receive the order. In some cases, the courier may contact you to arrange an alternative drop-off.